Questons about hiring a campervan in Australia
Why hire a Spaceship campervan in Australia?
What better way to explore such an amazing country than at your own pace? A Spaceship offers you freedom, flexibility and convenience all in a vehicle which is like a good car to drive. Then there are the world-class attractions, the golden sand beaches, amazing landscapes, first class campground facilities, and friendly locals. Travel Australia in a Spaceship and do what you want when you want!
Can I use my driving licence in Australia?
Australian law states if your driver's licence or permit is not in English you must carry an official English translation or an International Drivers licence. Always bring your original driving licence and the English translation (official + International Driving Licence) when picking up your Spaceship.
Do your campervans come with unlimited kilometres?
Yes, of course. There are no limitations to your Australian road trip. All Spaceships campervans come with unlimited kilometres / unlimited mileage.
Are there any costs for additional drivers?
That's another free service at Spaceships campervan hire. Adding extra drivers doesn't cost you extra, it's free of charge.
Do you really offer free cancellation?
Yes! We like to make booking an amazing campervan as easy as possible.
As of 1 July 2019, our cancellation policy is as follows:
(a) you can cancel your Spaceships booking free of charge up until 14 calendar days before the day of pick-up
(b) if cancelled between 1 and 13 calendar days before pick-up the cancellation fee will be 20% of the total price of the rental
(c) if cancelled on the day of pick-up or you no-show, you must pay us 100% of the rental fee (full payment).
What are the vehicle dimensions of a Spaceships campervan?
All Spaceships campervans are based on the Toyota Estima, MPV model. They're easy to drive for any driver, no matter your age. Our vehicle comparison page shows you the vehicle dimensions and all the other specifications as well. It's a great way to compare our campervans and see which one fits your travel plans best.
Spaceships campervan features & specifications
What make of car is a Spaceship?
All Spaceships campervans are based on the Toyota Estima, also called Toyota Previa or Toyota Tarago in other parts of the world. The Estima is an MPV (Multi Purpose Vehicle or minivan) that has been a success in the Toyota vehicle range for many years. And for us, it's equally successful as it's been the basis of Spaceships campervans since we started. The vehicle offers heaps of space and is easy to drive... And with our custom-made modifications, it's a very comfortable campervan.
What size is the engine?
2.4 litre petrol engine, which offers more than enough power for a comfortable drive and to climb steep roads. It'll get you to awesome places in Australia and is fuel-efficient.
What kind of fuel goes in a Spaceship?
All Spaceships have petrol engines, so they love to drink 91 octane petrol. The capacity of the fuel tank is 60 litres and that will last you for 450 to 500 km.
Do you have any 4-wheel drive Spaceships campervans?
No, we don't have 4-wheel drive campervans.
How many people can you seat?
There are 3 different types of Spaceships campervans available in Australia:
- Alpha (budget) campervan, which seats 4 people and sleeps 2 people (Alpha info & specs)
- Beta (standard) campervan, which seats 4 people and sleeps 2 people (Beta info & specs)
- Beta 2S (premium) campervan, which seats 2 people and sleeps 2 people. This campervan model doesn't have the back seat and therefore offers you 40% more space. (Beta 2S info & specs)
Does Spaceship come with bedding and living gear?
Yes, all Spaceships campervans come with sleeping & cooking gear. Everything you need for an awesome road trip in Australia is included for FREE: duvet, pillows, sheets, pot & pan, chopping board, plates, knives, forks, cups, bowls, can opener and much more is included. Easy as.
Can I drive a Spaceship if I'm 18?
Yes, you can hire a Spaceship if you are 18 years old or over, as long as you have a full drivers license. Check out all the info about renting a campervan for under 21s. Our campervans are easy to drive, even if you've never driven on the left side of the road. Spaceships drive like a good car and sleep like a campervan.
How do I set up the rear awning?
Do Spaceships come with air conditioning?
Yes, all Spaceships in Australia come with air conditioning & heating (while driving, just like in a regular car).
Which Spaceships campervan comes with USB ports?
The easiest way to compare all the specifications and features of our fleet is by using our comparison page. But to answer your question, the Beta (standard), Beta 2S (premium) and Beta 4-berth (+ rooftop tent) come with USB ports for charging your gadgets and electronics.
Where can I find the manual of my Alpha, Beta, Beta 2S or Beta 4-berth campervan?
All campervan manuals can be downloaded via our self-service page. You'll find the PDF version of manual for the Alpha and the Beta (Beta, Beta 2S and Beta 4-berth) models on that page. Download the manual and save it on your smartphone, tablet or e-reader. Then you'll have all the important info on you when roadtripping in Australia. Download the manual(s) now.
Questions about extra accessories
How does the solar shower work?
It is a 20L bag that you leave in the sun to heat up. You then secure it to a high point (like a tree) and have a nice hot shower.
Pricing, discounts, bond & excess related questions
Is there a discount code or promo code to get x% off the daily rate?
No need to look around for a promo code or discount code to get the best campervan deal. We've uploaded all that info into our Super Booking Engine. It's like a mash-up of HAL 9000, C-3PO and Project 2501, 3 supercomputers rolled into one awesome booking engine. It contains all rates, all discount and all campervan info.
Simply select your travel dates and our booking system will show you the lowest rate. Discounts are applied automatically. No need to use a code to get a great deal. Our super-smart booking system always gives you the best deal available.
Are there any hidden costs once I pay for my hire?
There are no hidden fees. The price you see online is the price you'll pay. Items like standard insurance, unlimited kms, 24-hour roadside assistance and one-way hires are all included for FREE when hiring a Spaceship.
If you pay the remainder of your balance when picking up the vehicle, there is an additional charge of the overall rental charge (2.2% for Visa and MasterCard; 5% for Diners cards).
Are one-way hires available free of charge?
Yes! It won't cost you any extra to pick-up and drop-off in different locations.
Can I reduce my bond/excess?
Yes you can, there are a couple of options to reduce your excess/bond. See our insurance options page for more info.
Is there a minimum hire period?
Yes, 5 days. Please note there may be greater minimum hire periods at peak times (this will vary based upon availability).
I'm under 21 years of age, can I hire a Spaceships campervan?
Yes, everyone can hire and drive our campervans even if you're between 18 and 21, as long as you have a full drivers license. Check out all the info about renting a campervan for under 21s. Our campervans are easy to drive, even if you've never driven on the left side of the road. Spaceships drive like a good car and sleep like a campervan.
Can I pay by debit card?
Yes, you can pay with a debit card that is accepted in Australia (Visa or Mastercard).
Can you do deals on hires over 35 days?
Do you accept American Express cards?
Unfortunately, we don't accept American Express (AMEX), only Mastercard and Visa (credit and debit cards).
Pick up/drop off and airport transfers
Where can I pick up and drop off my Spaceship?
You can pick-up and drop-off your Spaceship in Brisbane, Cairns, Melbourne and Sydney.
In Sydney and Cairns you can pick-up & drop-off your Spaceship 24 hours a day, 7 days a week. To arrange this please contact our team on 1300 132 469 (bookings must be at least 48 hours in advance).
Can I pay by cash when picking up my vehicle?
Yes, you can pay the remainder of your balance by cash when picking up your vehicle during business hours. Just keep in mind that if you are on the Standard or Partial Insurance Option we need to freeze the bond/excess on your credit card so you do need to bring one.
Travel and camping in Australia questions
Can we take a Spaceships campervan on the ferry to Tasmania?
Yes sure you can. No problem at all. You can take the ferry to Tasmania and explore the island with your Spaceship. Check out our blog post about Tasmania for road trip inspiration.
What are the rules with camping in your Spaceship?
We encourage customers to use camping grounds and be environmentally aware, however you can free camp in some areas. You can also pay up from $10 - $40 to have a powered site to charge up your camera/phone/hairdryer and get more facilities.
Info about camping in Australia.
What is Forward AU? What about speeding or parking tickets or other infringements?
Forward AU is dealing with our fines and they charge $30 administration fees and the actual fine needs to be paid to the actual authority (can be paid online).
However, if you receive a parking ticket they will leave a note on the windscreen and if you pay within 28 days we will not receive a letter of infringement.
And therefore, Forward AU won't process the fine and there are no administration charges.
How do I pay for toll roads? Are Spaceships fitted with an e-tag?
In Australia, all toll roads are electronically tolled. There are no cash toll booths. Spaceships aren't fitted with an electronic toll road tag. If you use a toll road, you are responsible for paying the toll road fee. You can easily do so by registering for a PASS within 3 days of travelling on the toll road. See for info about toll roads and how to pay