Cancellation request

Please use this form to send in your booking cancellation request. You can cancel your booking free of charge within 7 days of making the booking (the date on your booking confirmation).

If your travel plans have changed, please keep in mind that you can always update your travel dates free of charge (subject to availability). No need to cancel your booking for that. No worries.

COVID-19/Corona update: you can keep your booking as credit and use it later in the year (it's valid for 12 months) or you can use the credit at Spaceships New Zealand or UK/Europe. 

However, if due to circumstances you do need to cancel your booking, please fill in the fields below (all fields are required) and submit this cancellation request form. Our reservations team will follow up via email as soon as possible.