How our Travel Promises offer all the flexibility you need to book with confidence
While a lot of companies recently started shouting “book with confidence” from the rooftops, it isn’t a new concept for us at Spaceships. Flexibility has always been part of our promises. So, let’s dig deeper into that and show you and the rest of the world what we mean when we say “book with confidence”.
These times are uncertain times for lots of travellers worldwide. COVID-19 and the Coronavirus are still the main topics no matter where you are in the world. Lots of travellers have questions like “when can I make a booking for X, Y or Z?” or “what will happen if I need to make changes or need to cancel my booking?”. The famous Spaceships Promises have always been our way to let you book with confidence. And this is what we mean by it.
Our Book with Confidence promise
Fact #1. You can always change the travel dates or pick-up & drop-off location(s) of your booking for free. We don’t charge a fee to make a change like that. It doesn’t matter how many times you want to change the travel dates of your Spaceships booking, it is always free. It is just subject to availability.
This part of our book with confidence promise means that whatever happens, you can always set a future date on your booking and change it again for free if you won’t make it on the new date either.
Fact #2. If travel isn't possible due to government-enforced travel restrictions, you can cancel your booking for free, as long as you cancel it at least 7 days or more before the scheduled day of pick-up.
Fact #3. All our processes - from pick up to drop off - are full contactless, unmanned and digital for the safety of all customers and staff. Spaceships Australia also has been awarded the COVID Clean Business certificate.
Book a campervan with confidence
Our Book with Confidence Travel Promise applies to all Spaceships vehicles. It doesn’t matter what you book, you can always book with confidence, as long as you book online on the one and only official Spaceships Australia booking website.
If you decide to book via a third party, for example, a travel agent, their terms & conditions will apply. We do not have any control over that. We can only make these super-flexible promises and terms & conditions available to direct customers. As we promise you the best price available, there are heaps of reasons to book direct.